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FAQ

    1 - ?What is the Wage Protection Initiative for Domestic Workers

    It is an initiative launched by the Ministry of Human Resources and Social Development with the aim of preserving the financial rights of domestic workers and employers, by enabling employers to transfer monthly salaries through payment channels linked to the wage protection initiative and save their progress on the Musaned platform.

    2 - ?Who are the beneficiaries of the service

    Employers and domestic workers

    3 - ?What services are provided under the Wage Protection Initiative

    The Wage Protection Initiative provides the following services : • Paying monthly salaries to domestic workers through payment channels linked to the Wage Protection Initiative • Documenting and reviewing salary trajectories for domestic workers through the Musaned platform

    4 - ?What payment channels are associated with the Wage Protection Initiative

    Currently, you can pay domestic workers’ salaries using the STC Pay app and selecting the (Transfer via Musaned) service.

    5 - ?Can wage protection services be used for domestic workers before issuing a residence permit

    Issuing a residence permit is a basic requirement to benefit from wage protection services.

    6 - ?Can wage protection services be used by domestic workers who do not have a mobile number

    The availability of a mobile number for the worker registered on the Absher platform is a basic requirement to benefit from wage protection services.

    7 - ?Can I pay monthly salaries in cash to domestic workers

    To benefit from the wage protection service, domestic workers’ salaries must be paid through the channels linked to the wage protection initiative.

    العنوان
    السعودية - الرياض - الحمراء - طريق الشيخ حسن بن حسين بن علي
    البريد الالكتروني
    info@mustagel.com
    موبايل
    00966920013715
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