The request number can be found in the list of visa applications in the applicant’s account in Musaned platform, Email, or mobile message sent previously when submitting the application.
The application is processed within 24 hours, and may be delayed in some cases if the procedure requires the application to pass through a quality officer to verify the validity of the attachments
Waiting for 3 days from the visa issuance to activate it with the Ministry of Foreign Affairs. The applicant does not need to visit government agencies to complete the activation. Applicants can also use the Musaned portal to search for service providers and communicate with them.
The visa is electronic and does not require visiting any party. The visa can also be printed through the applicant’s account in Musaned.
The nationality or occupation of the domestic worker must be among the options available in the system.
You cannot change your nationality, occupation or place of arrival after submitting your application. After your application is accepted, you can cancel your visa, repay the E-service fee of 172.5 riyals and submit a new application including (new required nationality / occupation/ place of arrival). To recover government fees, please contact the Ministry of Finance on 19990.
Yes, you can cancel the visa through the applicant’s account with Musaned: Issued visas - Select the visa to be cancelled - Cancel the visa.
The visa will be cancelled immediately, and if the amount is not refunded automatically, you can contact the Ministry of Finance / competent authority for payment refund on 19990.
Is it possible to bring domestic workers directly from their country without a recruitment office
Eligibility to obtain a domestic labor visa is based upon regulations certified by the Ministry of Human Resources and Social Development.
Visa fees (2000) riyals, are the government agency fees for obtaining a visa, while the E-visa service fees from Musaned platform (172.5) riyals, including VAT, represents the operational cost of the platform.
E-visa issuance service fees is (172.5) riyals, including VAT. Payment is made using the following services (Mada, Visa, MasterCard)
In case the request is rejected, you can request a refund through your account with Musaned - My Data – Balance Recovery.
No, the fees is paid once for each visa issued. The applicant can submit a new request without the E-visa fees.
It takes 21 working days from the date of submitting the request to refund.
Please review the electronic circulars: Through your Absher account: The electronic portal of the Ministry of Interior - Electronic services - the Ministry of Interior Diwan - Inquiry service for circulars
You can pay the visa issuance fees through SADAD: Payments - Government Payments - Recruitment - Worker/Work Visa and enter the applicant’s ID number.
Ensure that traffic violations are paid .
Yes, there are other reasons depending on the status of the submitted applications.
Requests for transfer of services are currently accepted from companies/recruitment offices that are involved in the domestic labor recruitment business only.
All channels require payment of a visa fee of (2000) riyals. However, you can obtain the service without Musaned E-service fees (172.5) riyals by visiting one of Ministry of Human Resource and Social Development offices.
The request will be automatically cancelled if the company/recruitment office does not accept the request to transfer services within 5 working days .
1. The cancellation must be within the validity period of the visa (two years from the date of issuance).
2. The visa must not be linked to any contract.
3. The visa must be in the status of issued.
4. The visa must be issued via Musaned.
